One question that is asked quite frequently is why did we choose Panda Home Care as the name of our agency. Worldwide, the panda bear represents conservation. How does conservation relate to home care? By definition, the word conservation represents the prevention of injury, waste, or loss, to protect and preserve through prudent management. Panda Home Care is aptly named, for our agency strives to conserve and protect with dignity, the human rights of every client.

Panda Home Care has been the first choice in providing Connecticut residence with non-medical in-home care since 1987. When you call us, you can expect a prompt courteous response from our highly trained office staff. Our staff in New Haven and Glastonbury, are skilled professionals fluent in English, Spanish and Italian. Their respectful, kind, and compassionate demeanor will help answer any questions you may have. If there is an emergency after business hours, or on the weekend, you may contact us on our emergency line. We will not abandon you when you need us most!

In many cases in-home care is a family decision and affects the entire family. We realize families are not always available to care for their loved one, understanding this fact is the exact reason we started Panda Home Care back in 1987. Everything we do at Panda Home Care is centered on family. We take care of your family as our own.

Our caregivers are skilled and view caregiving as a vocation. Before being hired all of our caregivers undergo thorough background checks, OIG (office of inspector general) checks, DSS administration action list check, social media and community reference checks. After hiring we run monthly caregiver background checks, OIG checks and DSS administration action checks and random drug tests. We carefully screen our caregivers and they are only employed if they succeed in meeting our agency’s high standards of character, professionalism and integrity. All caregivers are bonded and insured. Our main philosophy is if we would not let them into our homes, we will not send them into yours.

At the first consultation, we will sit with you or a family member to assess and design a customized Care Plan. This customized Care Plan is designed to nurture physical, emotional and social wellness. The Plan of Care will be updated according to the client’s needs. We also offer Respite Care to help provide caregivers a rest and temporary care when short term care is needed. Panda Home Care is committed to helping those in our care to live their lives to the fullest while remaining at home. Let us help you change how you live, not where you live.

Unlike most home care agencies Panda Home Care requires no hourly minimums, no contracts and upfront pricing. We offer a variety of payment options including private pay, long-term insurance carriers and Medicaid under Connecticut Community Cares (CCC), Agency on Aging (AOA) and Department of Social Services (DSS). Panda Home Care is committed to maintaining affordable rates and publish our prices on our website because planning care for yourself or a loved one is hard enough without getting a straight answer on costs.

If you or your loved one wishes to remain at home, or if someone you know needs extra support no matter what stage of life they are in, please call today for a no cost assessment. We truly believe, “Home is Where the Heart Is.”