One question that is asked quite frequently is why did we choose Panda Home Care as the name of our agency. Worldwide, the panda bear represents conservation. How does conservation relate to home care? By definition, the word conservation represents the prevention of injury, waste, or loss, to protect and preserve through prudent management. Panda Home Care is aptly named, for our agency strives to conserve and protect with dignity, the human rights of every client.

State of Connecticut approved, Panda Home Care has been the first choice in providing residents private, non-medical in-home care, for over 30 years. When you call us, you can expect a prompt courteous response from our highly trained office staff. Our staff in New Haven and Glastonbury, are skilled professionals. Their respectful, kind, and compassionate demeanor will help answer any questions you may have. If there is an emergency after business hours, or on the weekend, you may contact us on our emergency line. We will not abandon you when you need us most!

In many cases, in-home care is a family decision, and in many cases, in-home care for a loved one affects the entire family. Everything we do at Panda Home Care is centered on family. We take care of your family as our own.

At the first consultation, we will sit with you or a family member to assess and design a customized Plan of Care. This customized Plan of Care is designed to nurture physical, emotional and social wellness. The Plan of Care will be updated according to the client’s needs. Panda Home Care is committed to helping those seeking to experience life to the fullest while remaining at home.

Our caregivers are skilled and view caregiving as a vocation. We carefully screen our caregivers and they are only employed if they succeed in meeting our agency’s high standards of character, professionalism and integrity. All caregivers are bonded and insured. Panda Home Care guarantees a dedicated and exceptional caregiver. We also have ongoing communications throughout our services with you.

We require no minimums and no contracts. You pay for only the services you need and want. We work with Medicaid and many long-term insurance carriers. Panda Home Care is committed to maintaining affordable pay rates. We also offer Respite Care to help provide caregivers a temporary rest. Using respite services can support and strengthen your caregiver.

If you or your loved one wishes to remain at home, or if someone you know needs extra support no matter what stage of life they are in, please call today for a no cost assessment. We truly believe, “Home is Where the Heart Is.”